Altitude Magazine N° 11.
73 ALTITUDE Q uick-Soft offers personalized, quality services here on the Haut-Plateau. Their services cover all sizes of companies from individuals - including specialised help for the elderly - to larger corporations. From computer repairs to the installation of whole systems, the company promises a quick and efficient service which is tailored to each and every customer, including sales, monitoring and computer consulting. The company focuses on three main areas. The first is the sale of equipment and the provision of assistance to individuals - including repairing and installing computing equipment. Private individuals can come to the workshop and drop off their machines for repair. Quick-Soft can also go to customer's homes or offices to help provide solutions such as WiFi connection problems. The elderly make up the majority of the company's private customers and company director Rafael Rosiglioni makes it his business to provide the help they require. Quick-Soft can offer them adapted equipment which is easy to use and can be easily repaired. The company can also count on the residents of the resort to play the game and continue to buy equipment from them in the face of their great competitors: the online discounters. It is thanks to this private clientele that the local company can compete with the big names and offer a personal and local service. For example, with ink cartridges, people need them quickly and the online retailers and larger stores are no match for a company based five minutes from people's houses. It is far more pleasant to have a service directly in the resort, for example for a forgotten charger or a wifi problem in a flat. Thanks to them, tourists can enjoy a stay in Crans-Montana without having to leave the high plateau. The second axis is the sale of equipment and support to SMEs. Their customers are divided between Crans-Montana and Sierre. From small offices with one or two people to the largest companies with more than 40 PCs and medium-sized companies, Quick-Soft offers its services for all types of companies and for all stages of their life. From the installation of the company computer systems to the repair service, Quick-Soft is there for all these stages. The company offers assistance with the installation and management of IT structures and the setting up of premises, networks and computer cabling in order to install a high-performance IT structure. The most illustrative example is the relocation of companies, where it is necessary to organise the relocation of an infrastructure according to a fixed schedule while keeping it operational. The last axis is a surveillance service for the chalets in the resort. Residents need to monitor their home and the surroundings of their residence when they are abroad. Quick-Soft therefore offers the installation of surveillance cameras to keep an eye on properties at all times. The company assigns a permanent member of staff to each customer, which makes it possible to create a unique relationship in order to capture the customer's real needs as accurately as possible. Each customer, whether a private individual or a company, can easily reach his contact person so that he can assist as quickly as possible. Quick-Soft intervenes in the best and most reactive way QUICK-SOFT Proximity, security and personalised service just a few minutes from your home english version
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